DSilvertide
Silvertide Software, Inc. develops Software Products and Delivers World class solutions that enables Customers to streamline their Sales, Order Fulfillment, Purchasing, Customer Support and Help Desk Activities. Our Solutions are rated as second to none based on various standards by our Customers and Partners. The Company is headquartered in Aurora, Colorado.

Products and Solutions The Company solutions assists an enterprise to deliver efficiency in Sales, Order Fulfillment, Purchasing, Customer Support and Help Desk activities and improve its bottom line. The Products are rich in features and provides benefits such as easy to implement, quicker ROI and costs less than the competition.

Product Integration Services Silvertide Software, Inc. provides complete solution and support to assist its Customers to realize the benefit of automating its business process. Our Resellers and Integration partners across the United States, provide Software Implementation and Customization Services. Apart from these services, our team has the expertise to integrate with other Systems including Legacy and ERP Systems.

Suite of Products

Comprehensive solution covering configurable Product Catalog, numerous promotion schemes like Coupons, Discounts, Gift Certificates and enhanced sales capabilities like Cross Selling and Up Selling, Bargains etc. Can be configured as an Online or Conventional Sales System.
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Streamline range of activities like Order Processing, Drop Shipment, Packing, Shipping, Billing, Invoicing etc., Let your Customers track their Orders anytime. Offers extensive Customer Service to process Returns, Exchanges, Inspections of returned goods, Credit Note, Debit Note etc. Integrated with the Customer Support System.
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Streamline the purchasing needs of your Organization, Configure the approval workflow and rules, Define documents such as RFQ, PO, Reduce the time cycle by including Buyers, Vendors and the whole purchasing cycle from PR, RFQ to GR.
Rule based Quotation Process.
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Implement the best practices of the industry to manage a help desk to eliminate problems, deliver effective solutions and maintain very high levels of customer satisfaction. Reduce your operating cost, provide quicker Response and Resolution time. Configurable Workflow, Automated Ticket Distribution, Unlimited Escalation and SLAs.
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