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firstEntity, Suite of high breed products, streamlines Sales, Order Fulfillment, Purchasing, Customer Support, Help Desk, Content Document Distribution, Fax Automation and E Mail Distribution Automation. Silvertide's visionary products helps Small to Mid-size enterprises, affordable solutions to strengthen their Business Process and realize greater Customer Satisfaction.


 
Title for Online Help Desk Software, Customer Support Software, Online Sales System; Online Sales Application; Sell Online; Online Selling
Title for Online Help Desk Software, Customer Support Software, Online Sales System; Online Sales Application; Sell Online; Online Selling
Online Order Fulfillment System; Help Desk and Customer Support System Online Order Fulfillment System; Help Desk and Customer Support System

Comprehensive Online Sales Solution covering configurable Product Catalog, numerous promotion schemes like Coupons, Discounts, Gift Certificates and enhanced sales capabilities like Cross Selling and Up Selling, Bargains etc. Can be configured as an Online Sales System or Conventional Sales System. Integrated with Order Fulfillment, Help Desk and Customer Support System. Click here to learn more about our Online Sales System.

This Online Order Fulfillment System, streamlines range of activities like Order Processing, Drop Shipment, Packing, Shipping, Billing, Invoicing etc., Let your Customers track their Orders Online anytime. Offers extensive Online Customer Service to process Returns, Exchanges, Inspections of returned goods, Credit Note, Debit Note etc. Integrated with the Help Desk and Customer Support System. Click here to learn more about our Online Order Fulfillment System.

Title for Online Purchasing System; Purchasing Automation; Buy Online; Sell Online; Title for Online Purchasing System; Purchasing Automation; Buy Online; Sell Online;
Online Help Desk Software, Customer Support Software Product; Automated Ticket Distribution; Unlimited Escalation and SLAs; Online Help Desk Software, Customer Support Software Product; Automated Ticket Distribution; Unlimited Escalation and SLAs;

The Online Purchasing System, streamline the purchasing needs of your Organization, Configure the approval workflow and rules, Define documents such as RFQ, PO, Reduce the time cycle by including Buyers, Vendors and the whole purchasing cycle from PR, RFQ to GR. Rule based Quotation Process. Click here to learn more about our Online Purchasing System.

This Online Help Desk Solution, implements the best practices of the industry to manage a Help Desk to eliminate problems, deliver effective solutions and maintain very high levels of customer satisfaction. This innovative Online Help Desk, will reduce your operating cost, provide quicker Response and Resolution time along with configurable Workflow, Automated Ticket Distribution, Unlimited Escalation and SLAs. Click here to learn more about our Help Desk Solution.



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