Realize complete ROI on your investments
firstEntity, Suite of high breed products, streamlines
Sales, Order Fulfillment, Purchasing, Customer Support, Help
Desk, Content Document Distribution, Fax Automation and E
Mail Distribution Automation. Silvertide's visionary products
helps Small to Mid-size enterprises, affordable solutions
to strengthen their Business Process and realize greater Customer
Satisfaction.
Comprehensive Online Sales Solution covering configurable
Product Catalog, numerous promotion schemes like Coupons, Discounts,
Gift Certificates and enhanced sales capabilities like Cross Selling
and Up Selling, Bargains etc. Can be configured as an Online Sales
System or Conventional Sales System. Integrated with Order Fulfillment,
Help Desk and Customer Support System. Click
here to learn more about our Online Sales System.
This Online Order Fulfillment System, streamlines
range of activities like Order Processing, Drop Shipment, Packing,
Shipping, Billing, Invoicing etc., Let your Customers track their
Orders Online anytime. Offers extensive Online Customer Service
to process Returns, Exchanges, Inspections of returned goods, Credit
Note, Debit Note etc. Integrated with the Help Desk and Customer
Support System. Click here to
learn more about our Online Order Fulfillment System.
The Online Purchasing System, streamline the purchasing
needs of your Organization, Configure the approval workflow and
rules, Define documents such as RFQ, PO, Reduce the time cycle by
including Buyers, Vendors and the whole purchasing cycle from PR,
RFQ to GR. Rule based Quotation Process. Click
here to learn more about our Online Purchasing System.
This Online Help Desk Solution, implements the best
practices of the industry to manage a Help Desk to eliminate problems,
deliver effective solutions and maintain very high levels of customer
satisfaction. This innovative Online Help Desk, will reduce your
operating cost, provide quicker Response and Resolution time along
with configurable Workflow, Automated Ticket Distribution, Unlimited
Escalation and SLAs. Click here to learn
more about our Help Desk Solution.